Shipping Policy
Service area and cost
Our delivery service is for United States addresses. Standard Shipping is free on all US orders, without an order-value threshold. We do not offer delivery outside the United States under this policy.
From order preparation to delivery
Allow 1–2 business days for order processing, followed by an estimated 4–6 business days in transit after dispatch. Business days exclude Saturdays, Sundays and US federal holidays. These are separate processing and transport windows, not a guaranteed delivery appointment. Weather, carrier disruptions and other delivery events may affect the estimate.
Tracking your parcel
Once your parcel is dispatched, we email shipment confirmation and tracking information to the email address on the order. Tracking may take time to show the first carrier scan. Keep that message for reference and contact us if you cannot locate the shipment details or the tracking activity raises a concern.
Address corrections and shipment problems
Check the full delivery address, including any apartment or unit number, before submitting payment. Notify us immediately if a correction is needed. We cannot guarantee an address change once the shipment is in the carrier network. For a parcel that is delayed, lost, damaged or delivered incorrectly, give our team the order reference, tracking number and relevant details. Photographs are helpful when reporting damage or a wrong item. We will investigate with the relevant service provider and explain the available resolution, including the return or refund process when applicable.
Contact the merchant
Simplemodern
Email: Support@Simrlemodern.shop
Telephone: 743-982-4564
Business address: 8026 Harts Cross Rd, Oxford, North Carolina, 27565, US